Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Destinations
We currently ship to the United States and select international destinations. Available shipping options and costs will be displayed at checkout.
Estimated Delivery Times
- United States: 3–7 business days
- International: 7–21 business days (varies by country)
Please note these are estimates and not guarantees. Delivery times may vary due to carrier delays, customs processing, or peak periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We offer free standard shipping on orders over $50 within the United States.
Tracking Your Order Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment through the carrier's website.
Lost or Delayed Packages If your order has not arrived within the expected delivery window, please contact us at maurice@urbantrendly.com We will work with the carrier to locate your package and resolve the issue promptly.
Customs & Duties (International Orders) International customers may be subject to import duties and taxes upon delivery. These charges are the responsibility of the buyer and are not included in our product or shipping prices.